Terms of Service

1. Acceptance

By creating an account, downloading or using Pupli, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the service.

You must be legally able to enter into this agreement where you live. If you use Pupli for an organization, you confirm that you have authority to bind it to these Terms.

2. Accounts

Some features require an account created through a supported sign-in provider. You are responsible for keeping access to that account secure and for activity under it. Keep your account information accurate and tell us promptly at contact@pupli.app if you believe it has been compromised.

3. License to use Pupli

We grant you a limited, personal, revocable, non-exclusive, non-transferable license to use Pupli on devices you own or control for lawful, non-commercial pet-care purposes. You may not copy, resell, reverse engineer, interfere with or create derivative works from Pupli except where applicable law expressly permits it.

4. Premium subscriptions and billing

• Pupli’s core tracking features are available without a paid subscription. Premium features may require an auto-renewing monthly or annual subscription.
• The price, billing period and any trial terms shown in the Apple App Store or Google Play at checkout are the terms that apply to your purchase.
• Payment is charged to your store account. Unless you cancel before renewal, your subscription renews automatically and the store charges the then-current price.
• You can manage or cancel through your Apple App Store or Google Play account settings. Refunds are handled under the applicable store’s rules.
• We may change features or prices prospectively, with any notice required by the store or applicable law.

5. AI coach and pet-care information

Pupli may provide automated coaching based on the information you enter. Coach responses and other guidance are for general educational purposes and may be incomplete or wrong. They are not veterinary diagnosis, treatment or medical advice and do not replace a qualified veterinarian or trainer.

For illness, injury, poisoning or another urgent concern, contact a veterinarian or local emergency service immediately.

6. Your content and data

You retain ownership of the information you submit, such as pet profiles, activity logs and coach messages. You give us permission to host, process, transmit and display that information only as needed to operate, secure and improve Pupli and as described in the Privacy Policy.

You are responsible for ensuring that information you submit is lawful and that you have the right to provide it.

7. Acceptable use

You may not use Pupli to break the law, harm people or animals, infringe another person’s rights, upload malicious code, probe or disrupt the service, bypass limits or access controls, automate abusive traffic, or help another person do any of these things.

8. Pupli ownership

Pupli, including its software, visual design, brand, text and other service content, is owned by or licensed to us and is protected by intellectual-property laws. These Terms do not transfer those rights to you.

9. App stores and third-party services

Apple, Google, authentication providers and other third-party services have their own terms and privacy policies. They are responsible for their services, not Pupli. Your use of a downloaded app must also comply with the rules of the store from which you obtained it.

10. Availability and changes

We may update, suspend or discontinue parts of Pupli, including beta or experimental features. We work to keep the service reliable, but we do not guarantee uninterrupted, secure or error-free availability.

11. Disclaimers

To the fullest extent permitted by law, Pupli is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, non-infringement or any warranty arising from course of dealing. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

12. Limitation of liability

To the fullest extent permitted by law, Pupli and its service provider will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, profits, goodwill or business opportunities, arising from your use of or inability to use the service.

Where liability cannot be excluded, our total liability for claims relating to Pupli will not exceed the greater of the amount you paid for Pupli during the 12 months before the event giving rise to the claim or US $50. These limits do not apply where prohibited by law.

13. Suspension and termination

You may stop using Pupli at any time. We may suspend or end access if you materially breach these Terms, create risk or legal exposure, or misuse the service. Where practical, we will provide notice and an opportunity to resolve the issue.

14. Changes to these Terms

We may update these Terms as Pupli evolves. We will post the revised Terms here and update the effective date. If a change materially affects your rights, we will provide additional notice when reasonably possible. Continued use after the revised Terms take effect means you accept them.

15. Governing law

These Terms are governed by the laws applicable where the Pupli service provider is established, without regard to conflict-of-law rules. Courts with jurisdiction there may hear disputes, except that mandatory consumer-protection rules and dispute venues in your home jurisdiction remain unaffected.

16. Contact

Questions about these Terms can be sent to contact@pupli.app.